Receptionist/Administrator

Job description

  Location
London, Greater London
·  Salary
£ 24000 - £ 26000 / Year
·  Category
Office and Secretarial - Receptionist
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
RECEPTIONJT

An exciting opportunity has come up with a fantastic client for a reception/administrator based within the City.

About the role

*Answering telephone calls and booking patients appointments in the diary
(using our software 'exact')
*Managing appointments
*Meeting and greeting patients in a professional and friendly manor
*Providing a high customer service towards all patients
*Answering email enquiries all day in a speedy professional manor
*Checking reception and bathroom area is always tidy and stocked
*Cleaning coffee machine
*Filling in and posting off patients claim forms
*Scanning documents
*Shredding documents
*Calling couriers for lab work, following up lab work not yet received
*General administration tasks (using outlook, word and excel)
*Opening post and giving it to the relevant person
*Look after cancellation list and filling the diary when there are gaps
*Diary management; checking previous and future patient's files and appointments made. Making sure all booking are ok with correct information and notes.
*To work alongside another receptionist and head receptionist/ treatment co-coordinator
*To liaise with all clinicians in the practice about their patients and appointments

*Monitor failed appointments and add to spreadsheet
*Monitor any outstanding balances
*Cashing up end of day banking

Skill's needed for job role
Experienced receptionist and administrator
Hardworking
To be able to learn how to use our computer booking system - Exact
Confident
Organised
Multi-task
Work under pressure
Approachable
Good communication skills, written and spoken
Friendly
Flexible
Proactive
Professional
Good I.T skills, outlook, excel, word etc.
Good grammar and English literacy

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.