Planner

Job description

  Location
Rotherham, South Yorkshire
·  Salary
£12.66/Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
CTRAJP00003745

Planner

Adecco have an exciting opportunity join a well established Energy and Services Company in Stockport as a Planner on a temporary basis for 6 months.

Location: Rotherham

Salary : £12.66

Duration: 5 months initially

Working shift: 40 hours per week over 7 days between 8.00am - 6.00pm

Job description:

As a Planner you will be working with local area teams, both field and office based, and will ensure the planning and optimisation applications are utilised consistently and efficiently

Duties:

·  To manage the labour availability process, liaising with field teams to gain an accurate view of labour availability in the future

·  Proactively manage field absence and input into our system to enable forward planning

·  Own the relationship with the Field Service Manageress to ensure we maximise our resources

·  The planner will monitor our forecasting tool to ensure we book the correct volume of planned works depending on capacity, to allow our reactive works to be prioritised

·  The planner will contact our customers to book their services, having great conversations and delivering excellent customer experience

·  The planner will be responsible for managing some subcontractors

·  The planner will have some responsibilities for reviewing capacities and settings within the system to ensure the dispatch model is effective

·  The planner will organise handovers with the dispatch team to ensure all people are aware of any resource issues or changes required

·  Manage any complaints which may occur from our customers through the planning journey

·  Take part in continuous improvement model, ensuring we embed our new strategy and improve where necessary

It would be great to see candidates with:

·  Previous experience in scheduling engineers is desirable

·  Passionate about Customer Service

·  Strong administration skills

·  Excellent Microsoft Office skills

·  Ability to prioritise own workload

Adecco is an equal opportunities employer .If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

https://emea01.safelinks.protection.outlook.com/?url=https://www.adecco.co.uk/candidate-privacy&data=02|01||23b686c0b1164b02fab008d5d4ff9e7f|f30ac191b8b445f29a9be5466cb90c2f|0|0|636649116684820349&sdata=yNoYwrphvi/yr426NOW0if6AGlOgis6JPVni934lyTA=&reserved=0 -

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy