Payment Allocations Clerk

Job description

  Location
Harlow, Essex
·  Salary
£ 6.5 - £ 7.5 / Hour
·  Category
Office and Secretarial - Administration Manager
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
PAYMENT

Position: Payment Allocations Clerk
Location: Harlow (Pinnacles Area)
Salary: Living Minimum Wage + overtime rates (Dependant on productivity rates)
Type: Temporary (On-going with possibility for permanent contract after 12 weeks)
Benefits: Parking on site, 28 days holiday entitlement and monthly bonus based on productivity.
Working Hours: 08:00am - 3:30pm, Monday - Friday and 1 day a week 11.30am - 7.00pm.

Job Content:

Adecco Harlow are recruiting for a Payment Allocation Clerk to join a successful, award winning business. The successful candidate will join a well established, hands on team to support with all aspects of the production function.

The successful candidate will be responsible for processing payments, investigating rejected payments and calling customers to locate missing account details. This is a fantastic opportunity that will offer a candidate fast paced office experience and a great place to work.

Daily Duties:

*Investigating rejected payments and understanding the missing data that needs to be obtained.
*Calling customers to obtain missing data such as their account details.
*Inputting the missing data on the computer, meeting daily targets.
*Reconciling cheques in a timely manner.
*Reuniting cheques for payments rejected during processing.
*Identifying items for reprocessing and items to be returned to customer.
*Reconciling a number of physical cheques against reported data.
*Processing cheques for clearing.

The ideal candidate:
*Good attention to detail is essential.
*Professional telephone manner and the ability to build rapport with customers.
*Able to work to tight deadlines in a productivity focused environment.
*Willing to cross train for different customers.
*Able to follow procedures and carry out multiple tasks at one time.
*Confident with the ability to work on own initiative and manage daily workload.
*Flexible team player willing to carry out variety of tasks to ensure all work is completed.

Personality:
Self sufficient, approachable and ambitious.
Adaptable and willing to learn new processes.
Ability to work alone and also in a large team.
A high level of sensitivity, judgement and integrity is required.

Branch Registration:
As part of the recruitment process a background check to verify your identity and disclosure barring service (DBS) check will be carried out.

We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.

Adecco are an employment agency and is an equal opportunities employer. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.