Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Part Time Receptionist (Afternoons)

  • Henley-on-Thames (Oxfordshire)
  • Administration

Job description

My client is looking for a Part Time Receptionist to work morning Monday-Friday (1.30pm-6pm) in their beautiful offices based in Henley.

Responsibilities:
*To welcome all visitors to reception. To create a favourable impression of the Company through provision of a friendly, helpful and welcoming initial contact
*Contact the host or appropriate member of staff.
*Ensure procedures are followed to contact a member of the relevant department if their host proves unobtainable.
*Act as an information source for general enquiries from staff and visitors
*Book meeting rooms as requested ensuring all the relevant criteria are met and allocating rooms appropriately.
*Liaising with the Client to ensure the smooth running of conference and events bookings.
*Liaise closely with the catering team to highlight any changes to bookings or last minute requests.
*Ensure meeting rooms are kept tidy at all times and arrange for rooms to be cleared as necessary
*Answer switchboard calls for multiple offices on a busy switchboard
*Maintain a high level of customer service whilst dealing with all calls.
*To ensure that customer enquiries are dealt with in accordance with service standards and within agreed response times.
*Ensure all calls are transferred correctly and efficiently
*To ensure those faults with any of the telecommunications systems are reported immediately and logged in accordance with current procedures

Requirements:
Excellent communication skills
Able to manage time effectively and manage conflicting priorities
Polished appearance
Strong commitment to delivering exemplary 'best in class' customer service
Able to problem solve and to take appropriate decisions
Strong ability to build rapport and strong working relationships to encourage a supportive working environment.
Computer literate and competent in Outlook, Word & Excel and able to use other web based software.
Positive and proactive approach to problem solving and team working
Familiarity with telephony and meeting room booking systems
Requirement to be flexible in shift patterns to cover ad hoc sickness and leave

This role offers fantastic benefits including competitive salary, on-site gym, fantastic holiday allowance, etc. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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