Office and Secretarial - General Administration & Clerical
· Job type
Office and Secretarial
· External Reference
Location: Harlow (Pinnacles Area)
Salary: £7.83 + Benefits and holiday pay
Type: Temporary (On-going with possibility for permanent contract after 12 weeks)
Working Hours: 3pm - 7pm, Monday - Friday
Adecco Harlow are recruiting for a Payment Allocation Clerk to join a successful and award winning business. The successful candidate will join a well established, hands on team to support with all aspects of the production function.
The successful candidate will be responsible for processing payments, investigating rejected payments and calling customers to locate missing account details. This is a fantastic opportunity that will offer a candidate full training, fast paced office experience and a great place to work.
*Investigating rejected payments and understanding the missing data that needs to be obtained.
*Calling customers to obtain missing data such as their account details.
*Inputting the missing data on the computer, meeting daily targets.
*Reconciling cheques in a timely manner.
*Reuniting cheques for payments rejected during processing.
*Identifying items for reprocessing and items to be returned to customer.
*Reconciling a number of physical cheques against reported data.
*Processing cheques for clearing.
The ideal candidate:
*Good attention to detail is essential.
*Professional telephone manner and the ability to build rapport with customers.
*Able to work to tight deadlines in a productivity focused environment.
*Willing to cross train for different customers.
*Able to follow procedures and carry out multiple tasks at one time.
*Confident with the ability to work on own initiative and manage daily workload.
*Flexible team player willing to carry out variety of tasks to ensure all work is completed.
Self sufficient, approachable and ambitious.
Adaptable and willing to learn new processes.
Ability to work alone and also in a large team.
A high level of sensitivity, judgement and integrity is required.
As part of the recruitment process a background check to verify your identity and disclosure barring service (DBS) check will be carried out.
We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.
Adecco are an employment agency and is an equal opportunities employer.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy