Parking Customer Service Officer

Job description

·  Location
Croydon, Surrey
·  Salary
£ 13.27 - £ 16.33 / Hour
·  Category
Office and Secretarial - Administration Manager
·  Job type
Temporary
·  Industry
Public Sector
·  External Reference
JN-012019-45311

Customer Services Officer-PCN processing team

Local Authority within Croydon (CR0)

£13.27 PAYE p/h

£16.33 umbrella p/h

Full time-36hrs p/w

Temporary role for 12 months

Adecco are currently recruiting for 4 Customer and Admin Support candidates to work within the Parking Department for The London Borough of Croydon Council, to be an effective officer providing the below to all stakeholders ranging from investigating and responding appropriately to Penalty Charge Notices (PCN) representations, Debt registration and Permits.

·  Support,

·  Administration

·  Advice

To contribute towards a highly professional team delivering the Parking Penalty Enforcement Process (PCN cycle) by making consistent accurate decisions based on the council's policy and the customer's circumstances, including any mitigation.

To manage own case load ensuring required outputs for efficient and effective working are met.

Must have penalty charge notice experience in order to be considered for an interview.

*only successful candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy