Norwegian Customer Service - Adecco UK Limited - London - Wizbii

Norwegian Customer Service

  • By Adecco UK Limited
  • London (United Kingdom)
  • Reception / Administration

Job description

  Location
Hounslow, Greater London
·  Salary
£22,000.00/Year
·  Category
Sales & Retail - Customer Service Executive
·  Job type
Permanent
·  Industry
Sales and Retail
·  External Reference
JN-072018-15723

Norwegian Speaking Customer Service (Inbound)

£22k Salary

Based, Hammersmith, West London W6

Mon - Fri 8am - 4.30pm

Immediate start

Role:

To receive inbound Customer Service calls & emails from Norway and to provide first class service

Duties:

* Handle calls or emails and social media as assigned by management, ensuring individual targets are met on a daily basis

* Enter appropriate and correct data in respective data systems

* Work towards SLA's as set by management

* Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business

* Carry out all other tasks as assigned by the management team

* Strive for a first time resolution to all enquiries via call, email and social media

* Support CRM, quality and incident management together with other administrative tasks

* Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities.

We are a recruitment agency & an equal opportunity employer. If you have not been contacted within 5 working days then your application has been unsuccessful

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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About Adecco UK Limited

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