Night Shift - Customer Service
Corby (Northamptonshire)
Job description
· Location
Corby, Northamptonshire
· Salary
£21,600.00/Year
· Category
Sales & Retail - Customer Service Advisor
· Job type
Permanent
· Industry
Sales and Retail
· External Reference
JN-102019-99644
We are looking for Night Shift Customer Service Advisers to work in a call centre enviornment. Our client is looking to recruit several enthusiastic Customer Service Advisers to join their expanding team. You will be dealing with a variety of calls, previous customer service experience is required this would ideally be telephone based but could be from a face to face customer service role.
· Working 37.5 hours per week.
· Sunday night through to Thursday night - 7.5 hours per shift between the hours of 10pm to 7am.
· Salary - £21600
· Location - The company is currently based in Kettering but moving to Corby at the start of 2020.
Duties will include:
· Handling incoming calls.
· Booking engineer service visits.
· Identifying and ordering spare parts.
· Assisting with trouble shooting.
· Providing pre purchase advice.
· Cross selling warranties.
The successful candidate will be customer focused, have soft selling skills, a structured approach to hitting goals and deadlines, excellent telephone communication skills and the ability to work under pressure.
A good degree of computer literacy is a must alongside previous customer services experience.
In return you will receive a competitive basic salary and a great range of benefits including:
· Bonus scheme
· Enhanced holiday entitlement
· Contributory pension scheme
· Access to a reward website with discounts on retailers, holidays etc
· Training and development opportunities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy