HR Administrator

Job description

  Location
Poole, Dorset
·  Salary
£10.61/Hour
·  Category
HR, Sales and Management - HR Administrator
·  Job type
Permanent
·  Industry
HR
·  External Reference
HR-TJ

Job Title: HR Administrator - 10 Month Fixed Term Contract (Maternity Cover)
Salary: £10.61p/h
Location: Poole, Dorset
Hours: Monday to Friday 36.25p/w

Large Poole based client require Administrators to work with a pensions/HR environment. Please note this is not a call centre role.

Key to this role will be to provide a professional and consistent first line support to meet requirements of current policies and procedures.

* To provide an accurate first line assistance to members of the pension schemes or other users via the call handling system, e-mail, post, fax and other mediums
* Provide professional and courteous service while ensuring problem resolution and customer satisfaction. Deliver and promote superior service in handling problems and complaints

Skills and Experience:
* Proficient in MS Office Applications - Outlook; Word; Excel
* Advanced level of customer service delivery skills
* Important to understand the different types of Businesses supported by the Contact Centre and supporting areas. Ability to build relationships across teams and with callers
* A proven experience of working with customers via telephone (an advantage)
* Having worked in a customer facing role with experience in Administration preferably within a Pensions or Contact Centre environment (an advantage)

Adecco is an equal opportunities employer

Please be aware that due to volume it is not possible to respond to every application with feedback, if you have not received a call within 7 days then you have not been shortlisted for this role. By applying you will register as a candidate with Adecco. Our Privacy Statement explains how we will use your information.