Livingston, West Lothian
IT - Helpdesk, Technical Support
· Job type
IT and Telecoms
· External Reference
First Line Support Analyst (Long Term)
Exciting opportunity with a competitive pay rate. Adecco UK Ltd is delighted to be working in partnership with Atos, digital services leader, who focus on the business technology that powers progress and helps organisations create their firm of the future.
If you are looking for a career within a rapidly expanding dynamic team with long term prospects then this is the role for you.
The job is based in Livingston and Adecco are seeking talented and capable candidates who can drive continuous improvement, embed best practices and techniques into everything they do and support some extremely high-profile clients supporting Atos' broader Global IT services business.
Excellent on-going training and support is provided and in return you will need an interest in IT and possess excellent customer service skills. This role will be a phone based role, providing remote support to Atos IT users across the UK.
Atos will consider applicants from all backgrounds, although typically educated to National 5 level or HNC level (or equivalent) and a qualification in a computer based subject is desirable but not essential although you must have experience using various systems and be a confident IT user. Previous customer service experience is an advantage, as well as excellent communication skills.
These roles will be based on a 6 month assignment with the potential to develop a long term career path with this company.
Hours are on a rota basis between 7am-7pm Mon-Fri, working 37 hours per week and you must be flexible to work overtime.
Successful applicants may need security clearance therefore a background check may be required.
Hourly rate is £9.10 per hour and overtime is paid after 37 hours worked per week.
The site is easily accessible by car but for those travelling by public transport trains run from Edinburgh and Glasgow to Livingston North and a bus is provided to take you the short distance to the site.
*on site cafe
*free tea and coffee
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy