Procurement & Supply Chain - Customer Service
· Job type
Transport and Logistics
· External Reference
We have a opportunity for a European Sales & Logistics Co-ordinator (French Speaking) for assisting our client with the timely and accurate handling of B2B Customer Service enquiries of a dedicated account base via Email, fax, web and phone.
The role includes:
· Accurate, swift customer order and credit processing onto the company system
· Manage sales orders and customer enquiries to conclusion
· Communicate and resolve customer complaints within set company timelines
· Monitor and manage deliveries as well as backorders of dedicated account base
· Liaise with, manage and nurture a successful relationship with internal and external customers
· Learn and disseminate accurate information about the company and its products to support existing and potential clients
· Maintain records and files of work conducted
The successful candidate will be fluent in written and spoken English as well as French to a mother-tongue standard, have proven Customer Service experience in an office environment and be able to multi-task whilst working to set deadlines and follow established company processes.
We look forward to your application
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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