Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Data Networks Provisioning Engineer

  • Brierley Hill (West Midlands)
  • Design / Civil engineering / Industrial engineering

Job description

  Location
Brierley Hill, West Midlands
·  Salary
£24,000.00/Year
·  Category
IT - IT
·  Job type
Permanent
·  Industry
IT and Telecoms
·  External Reference
GT-DE-BH

Excellent Role Available
Data Networks Provisioning Engineer
Up to £24,000
Brierley Hill
Permanent

My Client based within the Brierley Hill area is looking to recruit an experienced and dynamic individual to join their successful team.

Provisioning Internet & WAN Access circuits, specifically ADSL & FTTC, Ethernet circuits.
*Troubleshooting network LAN/WAN problems through to resolution.
*Experience with Cisco, HP and DrayTek routers/switches.
*Experience with networking infrastructure (switching, routing, VLANs, Firewalls, Wireless)
*Experience with Firewalls & VPN Technologies.
*Managing suppliers for circuit provisioning, faults and escalating when applicable.
*Minimum 3 years' experience in an ISP provisioning and support related role.
*Knowledge in IP Simplex and/or Complex or be able to demonstrate equivalent level of understanding.

The Role
Managing multiple installations and projects at any one time, with project durations ranging from 1 week to 9 months, from initial order through to completion.
*Provisioning and supporting ADSL/FTTC/EFM/Fibre Ethernet circuits, liaising with 3rd Party carriers both for project and support purposes and utilizing escalation processes as and when required.
*Providing technical support to the sales team assisting with solution designs and proposals.
*Liaising with Networks' suppliers and channel partners.
*Procurement of hardware from suppliers & distributors, including submitting deal registration bids to key partners.
*Maintaining records using the Company's systems and processes to ensure accuracy and relevance to the support environment.
*Attendance to regular project meetings and making a valuable contribution to the development of the Company's strategy in this area.
*To maintain centralized records, systems and tools to ensure they are kept up to date and relevant to the support environment.
*Working with Voice Technicians to help deliver, install and support the maintenance of Converged Telephony solutions at customer locations, as necessary, under the direction of the Project Management and Technical Support teams.
*To ensure that all relevant configurations have been completed and meets the customer requirements or specifications and that the functionality and equipment has been fully tested and explained.
*To ensure that any risks to effective completion, unplanned cost or arising issues are bought to the attention of the Project Manager and/or line manager at the first opportunity.
*To deliver all work in accordance with the project plan, ensuring that goods are secured, stored safely and signed for by an appropriate customer representative; all paperwork should be retained and passed on to the Project Manager and/or technical support office.

The Benefits

* Basic salary of up to £24,000
* On site parking
* Company Pension

The above role is on a permanent basis with an ASAP start available. Hours of work are Monday - Friday 8:30AM - 5:30PM with 30 minutes lunch
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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