Customer Support Administrator

Job description

  Location
Leeds, West Yorkshire
·  Salary
16000 £ - 17000 £ / Year
·  Job type
Temporary
·  External Reference
SH/OG01
·  Industry
Office and Secretarial

Administrator needed within a Customer support team -

responsibilities include:-

Following up on enquiries/sales leads/service jobs
Compiling , submitting and recording non technical quotations
Responding to incoming calls and logging as appropriate
Monitoring and keeping up to date service engineer planner- will involve communicating with service engineers, customers and other internal depts.

Dealing directly with Customer complaints - responding with corrective actions and closing out

Good telephone manner
Must be a team player
Well organised, good time management skills.
PC Literate with Good MS Office skills
Good literacy and numeracy skills, ability to work quickly and accurately.

Previous, recent experience of coordinating a team of service engineers would be an advantage but not desirable. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.