Customer Services/Administrator in Chelmsford

Job description

  Location
Chelmsford, Essex
·  Salary
£ 20000 - £ 23000 / Year
·  Category
Office and Secretarial - Administrative Assistant
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-042018-3840

Adecco Chelmsford are currently recruiting for a Customer Service / Order Processor on behalf of a rapidly expanding client based in Chelmsford. Working in an industrial style office on the outskirts of Chelmsford, this remote location would suit an experienced administrator who can take ownership and responsibility of their workload.

Key responsibilities include but are not limited to:
* Processing orders via both telephone and email
* Creating bespoke quotations for commercial clients
* Ensuring the smooth coordination of deliveries by liaising with colleagues and external parties
* Processing and sending order confirmations
* Tracking deliveries
* Liaising with customers regarding deliveries to ensure outstanding customer service is delivered
* Working with couriers to organise and manage deliveries
* General administrative support

Candidate Profile:
* Happy working in a small team
* Confident, 'can do, will do' approach to their work
* A desire to help and resolve issues
* Strong communication skills both written and verbal
* Take ownership of workload as solely responsible for the role
* Able to demonstrate previous administration and customer service experience
* Sole usage of a vehicle is essential due to location

Salary £20,000 - £23,000 (depending on experience)
Hours - 8.30am - 5.30pm Monday - Friday
Benefits
20 days holiday + Bank Holidays
Free Parking
Statutory Pension

Adecco is an Equal Opportunities employer that is happy to welcome applications for any applicant who fulfill the role requirements for this position. The Adecco group is a global company with more than 33,000 FTE employees and around 5,100 branches in over 60 countries and territories around the world. The Adecco Group offers a wide variety of services that include temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting

We regret that due to volume of response, we can only contact successful applicants. If you have not heard from us within 7 days, then unfortunately your application has been unsuccessful.
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