Customer Services Administrator

Job description

  Location
Chesterfield, Derbyshire
·  Salary
£17,000.00/Year
·  Category
Office and Secretarial - Administrator
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-102018-29765

An excellent opportunity has arisen with a well-established organisation based in Chesterfield for an experienced Customer Service Administrator.

The successful candidate will have excellent customer service skills and will have experience working in a busy contact centre or office environment.

Strong communication skills are essential as the role will involve dealing with varied customer queries over the telephone and via email in a swift and efficient manner.

Key Duties and Responsibilities will include:

·  Answering telephone calls in a polite and professional manner

·  Receiving and accurately inputting orders

·  Dealing quickly and efficiently with queries and complaints

·  Liaising effectively with colleagues and other internal departments

·  Delivering a high level of customer service at all times

·  Covering the customer reception area as and when required

·  Organising couriers and transport for orders

·  Raising invoices and credits as necessary

·  Supporting with office administration duties such as filing and photocopying as required

Strong organisational skills are essential with the ability to remain calm and professional in a busy and fast paced working environment

This is a full time Fixed Term Contract role to cover Maternity Leave for a period of 9 Months.

Working hours are Monday to Friday 8:30am - 5:15pm with one early finish per week at 4:15pm

Adecco are an equal opportunities employer and are acting as an employment agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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