Customer Service - RS Components

Job description

  Location
Corby, Northamptonshire
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
JN-052018-4449

Have you had previous customer service experience? Do you enjoy customer service? Are you happy to work some evenings and weekends?

RS Components in Corby are looking for Contact Centre Representatives to join their busy Customer Interaction Department.

After training the hours are 30 - 37.50 hours per week dependant on workload, On a rotating shift system.

Core opening hours are: Monday to Sunday 7am-10.30pm and you will be expected to work 1 weekend in 4

Free Car Park, Tea and Coffee

Your main duties to include:

* Handling customer enquiries via incoming telephone calls.

* Identifying and ordering spare parts/ accessories.

* Cross selling where applicable

You will have the below skills/experience:

* Possess strong communication skills - both verbally and written

* Be confident, and able to use own initiative

* Have a good attention to detail

* Be highly customer focused

* Be computer literate

* Be flexible

* Have a positive attitude

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy