Customer Service Officer

Job description

·  Location
Guildford, Surrey
·  Salary
£14.44/Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
SCC11008

The Customer Service & Information Team are responsible for managing a range of varied tasks. Excellent organisational management skills are needed to achieve the team's objectives of high quality service delivery, improved public accessibility, and customer care.The team leads in delivering the Corporate Directorate engagement strategy and the challenge of opening up the accessibility of our services to all of our customers, particularly through e-service strategies.

The team also plays a major part in assisting the Management Team in regular and specific reviews of systems, processes, procedures and staffing structures and plays a key role in business planning by ensuring that all human and material resources are managed effectively and efficiently.

Regular contacts include close working with local County Members, other services within Environment & Infrastructure and across the County Council. Others include regular enquiries from the public, local MPs; Parish Councils; District Councils; Primary Care Trusts; Local Businesses and other community organisations

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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