Customer Service Coordinator

Job description

  Location
Coventry, West Midlands
·  Salary
£ 17500 - £ 18000 / Year
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Permanent
·  Industry
Science
·  External Reference
JN-072019-78591

Our market leading client based in the Coventry area is looking to hire a Customer Service Coordinator.

This is an exciting opportunity for somebody with fantastic interpersonal skills, somebody filled with initiative with a drive to succeed.

The job:

 Respond to all enquiries and delivers appropriate information or refers to appropriate function or people

 Participates in successful implementation or improvement initiatives.

 Develops the key relationships and dependencies with other business functions

 Co-ordinates the handling of difficult and/or unusual situations

 Ad hoc duties as required to ensure that the business directives are met

About you:

 Flexible approach to work supporting other team members when appropriate

 Good organisational skills with the ability to prioritise own workload

 Demonstrate positive behaviours in line with company values, engaging with colleagues and promoting an ethos of integration & high performance

 Quality focus maintaining quality systems and compliance to regulations

Ideal Qualities:

 Customer service experience within a commercial organisation

 Excellent planning, organisational and time management skills

 Effective communication skills both written & verbally

 Professional and flexible approach to work with a firm focus on the customer

 Experience with working with various IT systems including MS Office

 Ability to meet deadlines and work under pressure

For more information on this role, please call the branch on 01926 881 102

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy