Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Customer Service Assistant Manager

  • Dartford (Kent)

Job description



·  Location
Dartford, Kent
·  Salary
£ 30000 - £ 31000 / Year
·  Category
Transport & Logistics - Transport & Logistics
·  Job type
Permanent
·  Industry
Transport and Logistics
·  External Reference
JN-112019-104256

Our client is looking for applications from suitable candidates with experience in the following but key is that you can demonstrate previous supervisory skills within a customer focused team.

·  Supporting the company by ensuring that the business delivers outstanding performance against all customer service expectations, and that they effectively sell this performance as a competitive point of difference.

·  Being a proactive point of contact to the customers, ensuring that their expectations are effectively communicated into the company and that customers are always kept abreast of all relevant developments on the distribution of their products.

·  Monitoring performance, reporting and presenting internally against company & Customers KPI's.

·  Ensuring that all staff are trained in the skills needed to achieve high standards of effectiveness, productivity and job satisfaction.

·  Responsible for chairing the daily Operational Management Meeting and managing the information supporting this meeting.

·  Main escalation point for all customer queries

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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