Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Customer Service Apprentice

  • Reading (Reading)

Job description



·  Location
Reading, Berkshire
·  Salary
£ 9000 - £ 10000 / Year
·  Category
Office and Secretarial - Office Junior
·  Job type
Permanent
·  Industry
IT and Telecoms
·  External Reference
JN-112019-105591

Are you driven and hardworking?

Would you like a career in customer service?

Are you looking to develop your skills through an Apprenticeship?

Our Client based in Reading is looking for a Customer Service Apprentice to join their buzzing and growing Customer Service team!

The tailored training and guidance our Client provide, combined with your commitment and desire to succeed, will ensure you have the right skills and knowledge to excel in your Apprenticeship! (Please note that this role can either be based from our Reading or Brighton office).

The role will involve:

·  The administration of their specialist system, ensuring it runs smoothly

·  Making outbound calls to Financial Institutions and existing and potential clients.

·  Ensuring all customers queries and complaints are recorded and resolved

·  Handling inbound queries via telephone, email and post

·  Setting up and maintaining new accounts

(Full training on their internal systems will be provided)

The successful candidate will have/be:

·  Keyboard proficient with strong PC skills

·  Knowledge of basic Windows tools, specifically email, web browsers and web-based search engines

·  Strong technical translation skills

·  Good organisational skills with the ability to prioritise and plan multiple concurrent tasks

·  Excellent written and oral skills

·  A professional telephone manner

·  Good standard of Education, A Level standard or equivalent

·  Happy to talk about flexible working

If you have the necessary skills for this role, do not hesitate, apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Make every future a success.
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