Customer Service Advisor
Eastbourne (East Sussex) Sales
Job description
Location
Bromley, Kent
· Salary
£10.83/Hour
· Category
Sales & Retail - Customer Service Advisor
· Job type
Contractor
· Industry
Office and Secretarial
· External Reference
4238MH
CUSTOMER SERVICE ADVISOR (PART TIME)
BROMLEY
18HRS (HALF DAY WED/ FULL DAY THURS + FRI)
3 MONTH ASSIGNMENT
£10.83 HOURLY RATE
ASAP START
We are currently looking for a part time Customer Service Advisor to work within Bromley's Assessment & Care Management Division to provide a high quality, prompt and effective front- line service to the public and other professionals.
Main Duties will include:
· To provide information and advice for service users, carers and care professionals.
· To steer people to support available within the community or universal services and to consider the individuals personal strengths, capability and support network to access this.
· To determine whether a person appears to have needs that require care and support
· To gather initial information to identify whether a person has the capacity to understand and articulate their own needs.
· To gather initial information to identify whether a person faces any potential safeguarding issues
· To work in conjunction with team colleagues and other professional staff to ensure that service user's needs are met appropriately.
The ideal candidate will have:
· Previous customer service experience, either over the phone or face to face.
· Excellent communication skills
*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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