Customer Service Advisor

Job description

  Location
Sheffield, South Yorkshire
·  Salary
£ 9.35 - £ 10.17 / Hour
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Temporary
·  Industry
Sales and Retail
·  External Reference
JN-062018-13645

Customer Service
Monday - Friday, office hours
£9.35 per hour, could increase to £10.17 per hour if pay progression targets are achieved
Long term temp, with the potential to become permanent
Start date - 17th/24th September
Overtime paid at time and a half and double time is often available

Sheffield(S11), easily accessible via public transport.

Adecco are currently recruiting for a number of Customer Service Advisors to work for our client just off Ecclesall Road. Dealing with ISA's, Investment Portfolio and Self Invested Personal Pension (SIPP), duties and responsibilities for the role will be as follows;
*Taking inbound calls from financial advisers to assist them with product queries and on-line applications
*Taking inbound calls from existing customers relating to product queries, regarding their pension products
*Dealing with emails enquiries
*Building relationships with FA's and internal stakeholders
*Dealing with pre sales queries and quotes
*Case ownership encouraged

Previous experience within a similar environment is desirable. We are looking for candidates with an excellent work ethic and positive attitude. You must be a quick learner who is capable of working within a fast paced environment and have excellent communication skills.

This is a fantastic opportunity to get your foot in the door with a large and well respected financial organisation.

This is a full time position to work 35 hours per week however, overtime is often available and will be paid at a rate of time and a half, or double time. Opening hours for this department are Monday-Friday 8.30am until 5.30pm and shifts will fall within these times. Commencement of employment will be subject to criminal record checks and credit checks, this will be at no cost to the candidate.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy