Customer Service Administrator

Job description

  Location
Cork City, Cork
·  Category
Office and Secretarial - Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-092018-27487

We are now hiring for a Customer Service Administrator on behalf of our client based in Cork. This is an exciting opportunity to join a well-established company with competitive salaries.

Key Responsibilities:
Provide exceptional customer service to engineers, customer and wider department
Answer customer queries, problem solve ad escalate where needed
Order processing
Scheduling appointment with field engineers and ensuring response times are adhered to

Skills and Attributes:
Proficient with Microsoft Office/CRM
Excellent written and verbal communication skills
Committed to working in a customer focused role; motivated by great service
Demonstrate a strong track record of problem solving and attention to detail
Excellent multi-tasking skills
Thrive when under pressure and busy
Proven capability of responding readily and flexibly in a fast-paced environment

Adecco is an equal opportunities employer

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.