Customer Service Administrator

Job description

·  Location
Malvern, Worcestershire
·  Salary
£ 18000 - £ 20000 / Year
·  Category
Office and Secretarial - Sales Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-072020-134786

We are currently recruiting for a customer service administrator who can work in a fast paced environment and who is able to deliver a high level of service, who has the ability to communicate with key clients with regards to orders and deliveries and to solve any issues that arise. You must also have good attention to detail to process orders efficiently and accurately. The role is working Monday to Friday full time 830 - 5, this is a 9 month FTC with the potential to go permanent for the right candidate. The client can offer executive work stations, parking and an indepth induction and training process.

Responsibilities:

·  Receiving and processing customer orders

·  Working with Finance/Account Manager on any credit issues

·  Liaising with hauliers and customers on a daily basis

·  Providing and maintaining a high level service to our customers

·  Ensuring smooth order execution;

·  Trouble shooting

·  Order completion and invoice raising

·  Working closely with all Third Parties maintaining control of stock levels

·  Completing weekly stock reconciliations and resolving all discrepancies in a timely manner.

Previous experience in a customer service focused role would be beneficial, along with the following qualities:

� Excellent organisational skills

� Ability to work to deadlines efficiently and accurately

� Experience working in a fast paced, high pressured environment

Decision maker who can follow things through

Excellent communication skills both written and verbal to deal with personnel at all levels

� Ability to prioritise and re-prioritise time and workload

� Computer literate

� Knowledge/experience of Supply Chain and Logistics would be desirable but not essential

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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