Customer Service Administrator

Job description

·  Location
Tewkesbury, Gloucestershire
·  Salary
£20,000.00/Year
·  Category
Office and Secretarial - Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-022020-119430

Customer Service Administrator

Circa £20K

Monday - Friday

Our fantastic Client based in Tewkesbury are currently recruiting for a Customer Service Administrator to join them.

The role is based within a fast-paced team where a motivated candidate is needed ensuring deadlines are met. You will be working closely with the purchasing, production and dispatch teams, keeping high levels of customer service at all times.

Duties:

·  Providing a high standard of customer service to all customers and stakeholders via e-mails and telephone calls.

·  Developing strong relationships with customer personnel through good communication and supporting on site visits.

·  Providing support service to a nominated group of customers, such as prices/quotations and scheduling.

·  Inputting and enhancing the total service level of customer accounts including on time delivery and arrears levels.

·  Maintaining systems in an accurate and timely manner.

·  Support all departments to meet Export Control requirements.

What a successful candidate looks like:

·  Previous customer service experience within a fast pace environment preferable within a manufacturing industry.

·  Ability to communicate with people throughout the business, both internally and externally.

·  Self-motivating and able to work on own initiative

·  Organised and structured with a good attention to detail

·  Delivers to agreed timescales

·  Good working knowledge of an MRP System (preferred).

·  IT skills and PC familiarity with a emphasis on Microsoft Excel Spreadsheets.

If you are interested in this role please apply online or call Adecco Worcester on 01905 732790 and ask for Meg or Nick.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy