Customer Service Administrator

Job description

  Location
Gateshead, Tyne and Wear
·  Salary
£15,500.00/Year
·  Job type
Permanent
·  External Reference
RG/CSA
·  Industry
Office and Secretarial

We have a client based in Gateshead who are seeking a customer service administrator to join their team.

Working Monday to Friday 9am - 5pm

The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services. They are a fast growing organisation and the atmosphere is lively, energetic, multi-cultural and challenging.

Duties:
* Handling inbound calls from consumers and distributors
* Addressing customers' enquiries via the telephone, internet and e-mail
* Providing quality advice and information to customers
* Resolving queries and keeping customers updated on the status of their enquiry
* Maintaining records and databases
* Proofreading of promotional websites

Requirements:
* Excellent verbal and written communication skills
* IT literate with a sound knowledge of databases
* To be proactive and work on your own initiative
* Be a good team player and committed to their work

25 days holiday per year plus bank holidays (pro rata)
Close to public transport links
Great office environment

If you would be interested in being considered, please reply to this email with your fully updated CV.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.