Customer Relations/Logistics Co-ordinator

Job description

  Location
Manchester, Greater Manchester
·  Salary
£ 20000 - £ 22000 / Year
·  Category
Industrial & Manufacturing and Production - Textiles, Carpets
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
TL00INTER

Customer Relations/Logistics Co-ordinator
Trafford Park, Greater Manchester *Free onsite parking
£20,000-£22,000 + Uncapped Profit Share
Monday - Friday 8:00AM - 5:00PM

Company & Role

I am currently recruiting on behalf of my client a manufacturing firm, who are growing substantially this year due to major success over the last few years. This is a brilliant opportunity for someone to join a business with an emphasis on looking after its staff!

They are currently looking to add a Customer Relations/Logistics Co-ordinator to the team.

Purpose

Working collaboratively as part of the operations team and becoming a key member of the customer relations/administration team providing the highest level of customer service.

Job Duties

-Contacting existing and also customers who have not ordered recently with promotions/new product offerings.
-Responding to clients via telephone/emails in a professional manner with a strong focus on customer service excellence to resolve any queries (e.g. orders, logistics, non delivery, complaints ect..)
-Ensuring you are up to date on current product offerings and also stock levels.
-General sales administration tasks such as raising quotes, invoices, purchase orders, setting up customer accounts ect...
-Innovating and putting idea's forward to help the business grow.
-Able to help clients with best advice and technical support (Full Product training provided)
-Assisting other members of the team during busy periods.

What we are looking

-Previous experience within a customer relations role in the manufacturing industry (Customer Service/Purchasing/Stock Control/Warehouse operations)
-Excellent knowledge of Microsoft Office packages + CRM systems (Knowledge of Sage would be highly beneficial)
-Flexible attitude towards work & happy to help with ad-hoc tasks.
-Professional attitude towards work as you will be representing the business.

If you are interested in the role then please apply today or call Tim @ Adecco Manchester
- 0161 238 5383

Adecco Recruitment is an Equal Opportunities Employer
Adecco Recruitment is an Employment Business
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.