IT - Database Adminstrator
· Job type
IT and Telecoms
· External Reference
I have a number of opportunities available for a Customer & Data Administrator to be based in Birchwood, Warrington.
If you are a hands on individual with the skills and experience to perform Data Management
to a high level with exceptional attention to detail and great communication skills then this may be just what you are looking for.
Within the role you be required to maintain knowledge about the strategy, products and aims of the company and be able to perform the duties of the role in a professional manner either as part of a team or individually.
The majority of tasks will involve both written and oral communication, word processing and requires
relevant skills such as IT, organisational, customer service and presentation skills, as well as the ability
to multi-task and work well under pressure.
The role will be split 50/50 between management of Data in our IT Database system and also Customer Data management. The database aspect of the work requires research of software and maintaining data within the database.
The Customer Data management aspect will involve verbal communication with new and existing
customers to updating details and advising customers of new products that are now available.
Reporting to the Office Manager, this role requires a motivated, self-starter with the following
Work in an efficient and professional manner
Great attention to detail
Team worker with the ability to work autonomously
Proactive Customer Service, liaising with New and Existing Customers on current service and future requirements.
Exceptional Communication skills, written & oral
Confident telephone manner
Strong understanding of how to provide Exceptional Customer Service
The ability to work accurately to deadlines
The ability to work in a busy and demanding office environment and as part of a team.
Excellent organisational skills
Experience of using a CRM system
Be IT Proficient - including Word and Excel to a high standard
Excellent personal presentation
Have the ability to understand a technical product
Salary - £18,000
Mon - Fri - 9am - 5pm
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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