Custoemr Service Administrator
Leeds (West Yorkshire) Administration
Job description
Location
Leeds, West Yorkshire
· Salary
9.5 £ - 9.74 £ / Hour
· Category
Office and Secretarial - Administrator
· Job type
Temporary
· External Reference
CTRAJP00002493
· Industry
Office and Secretarial
PART TIME
Wednesday, Thursday and Friday each week. 22.5 hours.
Duration: Initally 3 months.
Pay Rate:
�9.50 per hour excluding Flex.
�9.74 per hour including Flex.
Location: Leeds - Canal Street.
The Role -
To answer event/observation calls, dealing with callers in a professional manner, capturing and logging event data in myHSES in an accurate and timely manner.
Input events/observations from a range of different sources.
Maintain comprehensive data and documentation systems, including accurate and factual data input and efficient retrieval of data and documentation.
Operate myHSES and other relevant systems to the required standard to maintain accurate and secure records.
Understand and adhere to data privacy requirements and company policies, standards, and procedures.
Describe key competencies required to carry out the role competently and effectively
Ability to deliver great customer service.
The Person -
Previous experience of office practices and processes is essential in understanding the integration of support activities within an operational environment.
Computer literacy in order to operate relevant information systems (e.g. MS Office, myHSES & Workday).
Appropriate handling of confidential and private information with a high degree of personal integrity.
Ability to communicate effectively at all levels, establishing trust with key stakeholders.
Ability to prioritise deliverables and plan accordingly.
Ability to work with minimal supervision, having a keen eye for detail and ensuring all information produced meets highest accuracy levels.
Experience in working in an environment requiring confidentiality on information handled Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.