Care Coordinator

Job description

  Location
Chester, Cheshire
·  Salary
£ 18000 - £ 22000 / Year
·  Category
Medical & Health - Consultancy
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-092018-27727

Care Coordinator - Chester

About Our Client

We are recuriting on behalf of a leading Healthcare Company. They are a leading family business in the North West specialising in Healthcare Recruitment and the provision of Complex Care. The cornerstone of our business is perfectly matching the skills, experience and aspirations of our candidates to the specific requirements of our clients.

The Role

We are looking for a Care Coordinator to join their busy and friendly Complex Care team in Chester. The team provides a proactive and comprehensive service to a significant number of clients, including service users with learning and physical disabilities and acquired brain injury.

Using excellent organisational skills you will be supplying care staff to our clients ensuring that individual care package requirements are delivered. We are looking for an enthusiastic & highly motivated individual capable of working to targets and developing and maintaining positive working relationships with both clients and staff. The successful candidate will be able to deal with bookings efficiently and ensure that the nurses/care workers supplied are suitably qualified with the right experience. They must be approachable and tenacious with a focus on delivering excellent customer service.

A key function of the Care Coordinator is to efficiently coordinate the care required and develop rotas based on the availability of staff. As this is a key branch activity which requires the post holder to not only consider the needs of the service user, but also to allocate care in a way that maximises efficiency. The successful applicant must be able to demonstrate strong planning and organisational skills and possess a keen eye for detail.

Additional duties will include:

- Providing exceptional levels of customer service to a wide range of stakeholders, to include clients, service users and colleagues
- Updating all systems in a timely fashion
- Ensuring all staff deployed are appropriately trained and qualified
- Ensuring all processes and procedures are adhered to, ensuring compliance with all legislation and best-practice

Applicants must have a good understanding of the Care sector, along with strong commercial awareness, the ability to multi-task, a positive and resilient approach to their work, and excellent time management skills. The ability to problem-solve and work as part of a team is also essential.

Key Skills

High Degree of computer literacy, competent on Word, Excel & Outlook
Proven telephone experience
Target focused
Excellent verbal & written communication
Ability to work under pressure
Attention to detail
Ability to prioritise and meet deadlines
Good organisation skills
Knowledge of the healthcare industry
A driver with access to own vehicle

GCSE English - grades A-C

If you are looking for a challenging and fulfilling role, and feel that you can add value to , then we'd love to hear from you. We are offering an excellent salary and 28 days annual leave per annum (inc. Bank Holidays) and a company profit share.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy