CALLING ALL GRADUATES - Receptionist Role!

Job description

  Location
Wimbledon, Greater London
·  Salary
£21,000.00/Year
·  Category
Office and Secretarial - Receptionist
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
1206TN

·  Minimum 5 GCSE's

·  Proficient in Microsoft Word, PowerPoint, Excel, Outlook

·  Full training will be given

- Previous experience in an office environment would be an advantage

This role is Front of House and first point of contact for all incumbent tenants, clients, visitors and incoming calls. This position will offer a first-class professional service and welcome on behalf of the company. This role will also be the main support to the Facilities department and secondary admin support to Business Development. The candidate in this role must be immaculately presented and punctual.

Main Tasks and Responsibilities:

Reception

 Demonstrate professionalism at all times

 Be courteous, friendly and efficient whilst meeting and greeting visitors

 Offer refreshments and cloakroom service on arrival

 Brief all visitors on health and safety guide

 Answer, transfer calls and take messages via switchboard

 First point of contact for sub tenant - queries, maintenance issues, complaints etc.

 Housekeeping - maintain general upkeep, ensure reception, kitchen and break out space are always tidy

 Update the holiday calendar

 Update the SharePoint contact list with new starters and leavers

 Distribute the whereabouts of key personnel weekly

 Arrange travel through dedicated travel agent

 Book hotels for staff accommodation

 Order taxis/hire cars

 Procurement - reception flowers, catering, stationery, other supplies

 Meeting room set up to include video conferencing, lunches, flip charts, stationery etc.

 Receive and distribute incoming mail, frank outgoing mail

 Manage all meeting room bookings for staff in Outlook diary

 Management of allocated car parking, visitors and issues with

unauthorised parking

 Manage any issues and resolve them as they arise in a calm, professional and efficient manner

·  Updating all reception files, policies, procedures, handbooks, notes, telephone lists regularly

 Coffee machine - nightly cleaning of coffee machine, logging service issues, topping up supplies as necessary

Facilities

·  Support the Facilities department on all tasks

·  First point of contact for day to day operations

·  Logging office and maintenance faults and apply corrective action

·  Ensuring all service provider contractors on site follow procedures

·  Take monthly meter readings

 Issue new door access passes and making amendments using C Cure system

 Liaise with cleaners on daily basis, leave messages in cleaner's book, pass on any feedback to Facilities Manager

 SHEQ support - assist in logging hazards, inspections, audits, reports etc.

 Undertake fire marshal or first aid responsibilities

 Extract weekly reports from C Cure database for out of hours activity and send to FD and FM

 Out of Hours call out responsibilities

Business Development

 Assist with formatting project documents as requested by Business Development

 Administration support, processing of documentation and projects as required

 Assisting with events if requested

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy