Call Centre Agent (Temp-Perm)
Maidenhead (Windsor and Maidenhead) Administration
Job description
Location
Maidenhead, Berkshire
· Salary
£ 17900 - £ 18400 / Year
· Category
Sales & Retail - Customer Services
· Job type
Contractor
· Industry
Sales and Retail
· External Reference
RDJ-KAMH
Our client seeks a Customer Service Advisor to work on a temp-perm opportunity based in central Maidenhead.
Immediate start
Temp-perm opportunity
Overall Purpose:
To deal with the day to day enquiries efficiently and effectively for both internal and external customers providing the best possible customer service at all times.
Duties
*Deal with all enquiries efficiently and effectively by phone, face to face or via email.
*Wherever possible aim to deal with customers enquiry at first point of contact
*Ensure all contact with customers is recorded appropriately.
*Providing an efficient and effective repairs advice and ordering service ensuring customer requests are recorded.
*Reception duties
*Ad hoc administration
Skills:
*previous customer service skills
*complaint handling skills.
Immediate start
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy