Call Agent

Job description

  Location
Godstone, Surrey
·  Salary
£ 18331 - £ 19900 / Year
·  Category
Office and Secretarial - Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-052018-4458

This is an interesting role that involves talking phone calls from members of the public via the telephone or other relevant medium regarding sensitive information. You will:

1. Record information from members of the public

2. Question the source where possible to ensure best information is received.

3. Input the sanitised information onto a database before forwarding to the appropriate Intelligence unit or external agency ensuring information complies with data protection and disclosure requirements.

4. Ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller's identity.

My client operates two shift patterns, so the successful candidate will work:

07:00 - 19:00 (12 hr shifts, 1.25 hour break, 10.75hours paid)

08:00 - 20:00 (As above)

14:00 - 00:00 (10 hr shifts, 1 hour break, 9 hours paid)

21:00 - 07:00 (As above)

Please apply for more information or call Sophie Cload on 01737222536

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy