Bicycle Mechanic - Adecco UK Limited - Windsor - Wizbii

Bicycle Mechanic

  • By Adecco UK Limited
  • Windsor (United Kingdom)

Job description

Windsor, Berkshire
·  Salary

·  Job type
·  External Reference
·  Industry
Engineering, Aerospace and Automotive

My client's mission is that they exist to get the rider back on their bike as soon as possible.

ABOUT THE ROLE: The role is to help the Technical team to meet their service level agreement for processing warranty components through the Centre.

*Reach the required standard, to be fully compliant
*Provide Tech support including, support to customers and staff and determine repair and replacement of warranty claims
*Achieve relevant KPI targets
*Pick stock from warehouse locations required
*Ensure all products are repaired/serviced to the required standards,
*SLA for the centre is maintained
*Provide race and event support as required determined by the annual calendar
*Ensure all labour and warranty items are claimed back when processing warranty items
*Provide general support across the department with ad hoc tasks/projects as required

*Communication skills: questioning and active listening, empathy and mutual understanding
*Professional telephone manner
*Effective use of IT and equipment
*Familiar and mechanically competent with cycle components
*Working well within a team
*Problem-solving and decision-making
*Working well within a customer service environment
*Ability to work well under time pressure
*Organisational skills

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Here are some other vacancies your might like

Get a mail digest of vacancies that match your profile!
Thousand of vacancies are available for you on Wizbii :)

About Adecco UK Limited


1786 vacancies open at Adecco UK Limited

Find your next job on Wizbii,
the leading professional platform for youth's employment

Job vacancies

Jobs right at your fingertips!