Expire bientôt Adecco UK Limited

Assistant Store Manager (Driving License required)

  • Barnet (Greater London)
  • Ventes

Description de l'offre

Barnet, Greater London
·  Salary
·  Category
Sales & Retail - Sales, Retail and Customer Service
·  Job type
·  Industry
Sales and Retail
·  External Reference

Job Title: Assistant Store Manager (Self-Storage)

Location: North West London

Working Hours: 40 hours a week (inclusive of some weekends)

Salary: £22,500 per annum

**Must have driving license**

Our ever-growing independent client our looking for a new Assistant Store Manager to join their team working across two depots in St Johns Wood and Chelsea. They're looking for someone with outstanding customer service and previous experience in self-storage to uphold the reputations of the company. Please read through the below and if you believe you have the right skills and knowledge for the role then please do apply!

Responsibilities and Duties


·  Maintain a professional and friendly demeanor at all times

·  Greet, qualify and determine needs and wants of prospective customers

·  Present features and benefits of facility and products as they apply to each customer's needs

·  Possess professional telephone and face-to-face sales skills


·  Possess a good driving record and demonstrate a responsible and courteous road manner

·  Aged more than 21 years for insurance purposes

·  Be able to communicate and enforce Company rules with regard to picking up customer goods


·  Maintain positive customer service attitude

·  Communicate and enforce company policies and procedures effectively with customers

·  Handle all customer questions and concerns in a professional and courteous manner


·  Ensure that all customer files are complete and paperwork is executed properly

·  Maintain records of all facility activity on a daily, weekly and monthly basis

·  Inventory all office supplies and products and order as needed

·  Know all aspects of computer software


·  Collect and post all rent and monies owed to the facility

·  Make all bank deposits in a timely manner


·  Physically inspect centre and schedule any necessary repairs

·  Keep the site clean and tidy at all times, including picking up and removing rubbish

·  Report abnormal damages and/or maintenance requirements to line manager for approval

·  Make sure all units are ready prior to customer move in


·  Report all liability and property incidents to line manager immediately and document completely

·  Perform additional duties and tasks as assigned by line manager

·  Attend company meetings and functions as directed by line manager

Personal Qualities

A Storage Centre Assistant must be:

·  enthusiastic and self-motivated

·  with excellent communication skills and telephone manner

·  numerate and literate, and with good computer skills

·  able to perform as outlined in the job description

·  properly trained

·  effective in the 5 basic steps of selling

·  Meeting and Greeting

·  Qualifying the Customers Needs

·  Demonstrating the Product

·  Closing the Sale

·  Following-up and Following-on Procedures

·  using the above steps in every enquiry

·  they will be trained in

·  lien sales

·  insurance compliance

·  complaints procedure

·  property inspections/reports

·  negotiating deals

·  organised, have a plan and use time effectively

·  willing to go above and beyond normal duties if needed

·  willing to accept and adapt to change

·  professional and confident

·  courteous, friendly and sincere

·  able to set an example for others to follow

·  look for new ideas to implement to improve the facility

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy