Assistant Front Office Manager

Job description

  Location
York, North Yorkshire
·  Salary
£20,000.00/Year
·  Category
Hospitality, Tourism & Travel - Hotel, Hospitality & Catering Management
·  Job type
Permanent
·  Industry
Hospitality, Tourism and Travel
·  External Reference
JN-072018-19517

Key Responsibilities

·  Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation

·  Participates in the prompt and courteous check in and check out of guests

·  Motivates the Front Office team and focuses on improving and increasing service delivery efficiency

·  Develops and recommends appropriate training and development to meet Hotel and departmental needs

·  People developer/exporter

Requirements:

·  A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision

·  A positive approach, excellent organisational skills, and a passion for producing high quality customer care.

·  Driven and ambitious to inspire the team to consistently deliver and exceed service standards

·  Clear thinker with excellent communication abilities
Strong working knowledge of Opera Property Management System

The company embraces equality and diversity and will consider flexible approaches to working conditions where possible.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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