Administrator

Job description

  Location
Swindon, Wiltshire
·  Salary
£ 9 - £ 10 / Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
LA/JC01/SWIN

ADMINISTRATOR REQUIRED FOR A TEMPORARY ASSIGNMENT FOR AN ONGOING BASIS. £9-£10 PER HOUR, BASED IN SWINDON TOWN CENTRE.

The role is to look after a portfolio of schemes, ensuring the business receives prompt payment once a scheme has issued or renewed. The ability to develop strong relationships with customers, as well as the wider team is essential.

The successful candidate will have credit control or reconciliations experience

Main Accountabilities:

·  Monitor a large number of schemes and chase customers for prompt premium payment.

·  Process monies received into the department on to the appropriate company's scheme.

·  Taking inbound and making outbound telephone calls from customers.

·  Administering the team's mailbox to address customer queries.

·  Pro-actively liaise with Account Managers, Customer Relationship Managers, Distributors and Customers to obtain outstanding requirements.

·  Provide a market leading service experience for Customers.

·  Share knowledge and expertise with other team members.

·  Contribute to a positive and supportive team culture.

·  Initiate and support implement process improvement ideas.

Your skills and experience:

·  Effective at working independently as well as in collaboration with others.

·  Able to build and maintain relationships at all levels of staff, both within and outside of the team.

·  Commitment to provide high quality work in a time pressured environment, while ensuring deadlines are met.

·  Attention to detail to achieve right first time results.

·  Ability to analyse and interpret complex information to produce an output.

·  Enthusiastic and positive attitude with a desire to continue to improve processes and help drive the business forward.

·  Knowledge of corporate protection products, processes and services (ideal).

·  Knowledge of corporate protection procedures, terms & conditions and technical guides (ideal).

The role is based within a major blue chip company and is a very short walking distance of Swindon bus station and train station, with an on-site Coffee Shop and Restaurant. 20 days holiday, plus 8 bank holidays and after 12 weeks you will be entitled to an extra 2 days holiday and the possibility of joining the pension scheme if you meet certain criteria.

If you are able to work Monday-Friday, 9am-5pm then please apply.

Adecco are an equal opportunities employer.