9 £ - 10 £ / Hour
· Job type
· External Reference
Office and Secretarial
Our client seeks an experienced administer to support the operations team on a 3 month contract.
Meeting the agreed service levels and ensuring quality and performance standards are met is key to the role.
The role requires a flexible working approach in a rapidly developing office environment.
Customer and Relationship Management
*Adhere to the service standards as set out in the Policy & Procedures Manual Handle all communication from stakeholders in accordance with Policy & Procedures Manual
*When required liaise with 3rd Parties to provide support or handle queries
*Develop new and enhance existing relationships with other departments
*Effectively manage own workloads to ensure all activities are managed to conclusion within SLA's.
*Undertake various administrative processes/ relating to clients mortgage applications while maintaining good working relationships with other business areas
*Process Mortgage Offers to agreed service standards, and ensuring they are processed in accordance with Policy & Procedures
*Receiving incoming post/faxes/emails and allocation to correct party. Perform any necessary research to ensure all documents are correctly allocated
*Maintenance of filing system.
Financial services or mortgage experience is an advantage.
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.