Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

2nd level Systems Support Engineer, Dublin city centre

  • Dublin (Dublin City)
  • Infra / Networks / Telecom

Job description

  Location
Dublin, Dublin
·  Salary
€ 30000 - € 39000 / Year
·  Category
IT - IT
·  Job type
Permanent
·  Industry
IT and Telecoms
·  External Reference
JN-122018-41555

We have a great opportunity to join a successful growing team in Dublin city working in a great environment for an experienced Systems Engineer.

This is a permanent contract until the end of 2019.

Purpose and responsibilities of the role:
*To provide dedicated first and second level technical support to both internal / external users via:

*Telephone support
*Online Support / Service Desk
*Desk based assistance
*Business Systems project roll out etc.

*This will include the logging of issues, establishing severity levels, analysing and resolving in accordance to agreed service levels, follow up and ensuring effective closure.

Skills required:

Requires a degree in Computer Science, Computer Engineering or equivalent.
Ability to work with range of people
Similar experience providing 1st and 2nd level technical systems support
Excellent oral and written English.
Excellent problem-solving skills.
Excellent troubleshooting skills
Strong communication, customer, organisational, and administrative skills
Ability to work on multiple tasks
Strong track record as a team player

If this is of interest please get in touch via email Natalia.Merritt at adecco.ie or call on 00 353 (0) 18526930.
Adecco is acting as an Employment Agency

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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