Offers “Adecco UK Limited”

27 days agoAdecco UK Limited

1st Line Support An amazing opportunity is available to work for a growing and successful company within the IT department. Role and Responsibilities

  • Bradford (West Yorkshire)
  • Teaching

Job description

·  Location
Bradford, West Yorkshire
·  Salary
£13.19/Hourly
·  Category
IT - Helpdesk, Technical Support
·  Job type
Contractor
·  Industry
IT and Telecoms
·  External Reference
JN-112020-154024

An amazing opportunity is available to work for a growing and successful company within the IT department.

Mon-Fri 9am-5pm

£13.19ph

Long term temporary

Bradford head office based.

Role and Responsibilities

To provide first and second line IT support on a busy IT help desk.

� Taking calls from internal customers in a professional manor with focus on customer service.

� Capturing and logging key detail in the IT help desk software.

� Where possible and appropriate resolving issues immediately whilst on the call.

� Working through open tickets on the IT help desk.

� Escalating problems to senior colleagues when resolution is proving difficult.

Technologies & Experiences:

Windows 7, 8 and 10

Windows Server 2008, 12 & 2016

Microsoft Office 07, 13, 16 & O365

Citrix VDI & VPN

Cisco VPN

Remote User Support

Network Troubleshooting

Networking Patching

PC Imaging

PC Installation

Printer Installation

Telephone Installation

Active Directory Management

Mobile Device Management

Incident Management

Please apply today if you have the relevant experience!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Laura Allen

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