Offers “Accor”

New Accor

Welcomer

  • Auckland (Auckland)

Job description

Company Description

Te Arikinui Pullman Auckland Airport ,   located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

Job Description

·  Greet guests with a friendly and energetic demeanor, creating a memorable first impression and seamless arrival experience at our 5-star hotel
·  Provide guests with essential information about the hotel's facilities, services, and local attractions to help them make the most of their stay
·  Assist with baggage services, ensuring guests' belongings are handled with care and delivered promptly to their rooms
·  Extend exceptional care to VIP and elite guests, attending to their specific needs and preferences with professionalism and discretion
·  Engage in genuine conversations with guests, listening to their stories and creating peak moments through human connection
·  Share the cultural significance and the story of Te Arikinui Pullman Auckland Airport

Qualifications

You will be:

·  A people person who excels at initiating conversations and making others feel a sense of belonging
·  Able to fluently and confidently interact with guests from diverse backgrounds, including those who speak different languages
·  Preferably experienced in a Receptionist/Guest Service Agent role or Front Office within the hospitality/hotel industry, though this is not essential
·  Embodying our 5-star hospitality from the first greeting, creating unforgettable moments, and leaving a lasting impression
·  Highlighting the unique story of Te Arikinui Pullman Auckland Airport and promoting the benefits of loyalty to our guests
·  Demonstrating a strong sense of responsibility, reliability, and commitment to upholding the hotel’s high standards

Additional Information

·  Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
·  Work Your Way - Flexibility to ensure a work life balance!
·  Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
·  Accor's refer-a-friend bonus
·  Meals on shift 
·  Paid Parking at Auckland Airport
·  Paid Birthday Leave
·  Paid Wellness Leave
·  Refer a Friend Incentive
·  Accor's Parental Leave Scheme
·  Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Make every future a success.
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