Waitress

Job description

Company Description

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

Job Description

Key Responsibilities:

· 
Guest Service:

·  Greet and welcome guests in a friendly and professional manner.
·  Present menus, answer questions, and make recommendations regarding food and beverages.
·  Take orders from guests and ensure timely and accurate delivery of food and beverages.
·  Address guest complaints or concerns promptly and professionally.
· 
Order Management:

·  Input orders into the POS system accurately.
·  Coordinate with kitchen staff to ensure timely preparation of orders.
·  Serve food and beverages to guests in a courteous manner.
· 
Table Maintenance:

·  Set up tables with appropriate settings before guests arrive.
·  Clear tables after guests have finished dining.
·  Ensure cleanliness and organization of dining areas.
· 
Billing and Payments:

·  Prepare checks that itemize and total meal costs and sales taxes.
·  Accept payments from guests, process credit card transactions, and provide change as necessary.
· 
Team Collaboration:

·  Work closely with other waitstaff, kitchen staff, and management to ensure smooth operations.
·  Assist in training new staff members as needed.

Qualifications

Qualifications:

· 
Experience:

·  Previous experience as a waitress or in a similar role is preferred.
· 
Skills:

·  Excellent communication and interpersonal skills.
·  Ability to work in a fast-paced environment.
·  Strong organizational skills and attention to detail.
· 
Physical Requirements:

·  Ability to stand for long periods of time.
·  Ability to lift and carry heavy trays or items.

Additional Information

· 
Work Hours:

·  Flexible schedule including weekends, evenings, and holidays as required.