Tamayyaz– Receptionist – Saudis Only
Riyadh, Saudi Arabia
Job description
Company Description
About Novotel Al Anoud:
Novotel Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality
Job Description
We are seeking a friendly and professional Receptionist to join our Tamayyaz Program in Riyadh, Saudi Arabia. As the face of our hotel, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. This position is an excellent opportunity for Saudi nationals who are passionate about hospitality and eager to start their career in a dynamic, customer-focused environment.
· Greet and welcome guests in a professional and friendly manner
· Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests
· Manage reservations and respond to inquiries via phone, email, and in person
· Provide information about hotel services, local attractions, and amenities
· Coordinate with other departments to meet guest needs and maintain high service standards
· Process payments and handle cash transactions accurately
· Assist with administrative tasks such as filing, data entry, and report generation
· Maintain a clean and organized front desk area
· Address and resolve guest concerns promptly and professionally
· Stay updated on hotel policies, promotions, and events to provide accurate information to guests
Qualifications
· Saudi nationality (Tamayyaz Program is for Saudi Nationals Only)
· High school diploma or equivalent
· Little to no work experience required; fresh graduates or those with up to 6 months of relevant experience are encouraged to apply
· Basic English language skills
· Strong passion for the hospitality industry
· Excellent interpersonal and communication skills
· Team player with a collaborative attitude
· Detail-oriented and organized approach to work
· Ability to work a flexible schedule, including evenings, weekends, and holidays
· Customer-focused mindset with the ability to remain calm and courteous in fast-paced situations
· Basic computer skills, including proficiency in Microsoft Office suite
· Knowledge of hotel management software is a plus
· Professional appearance and demeanor
Additional Information
Job Benefits:
·
Competitive salary and benefits package.
·
Professional growth opportunities within Accor Group.
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A dynamic and supportive work environment.
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Employee discounts and exclusive hospitality benefits.