Spa Manager - Raffles Maldives Meradhoo, The Maldives

Job description

Key tasks

- Provided strategic leadership and direct operations to ensure the spa department achieves its goals and effectively contributes to the guest experience whilst maintaining Raffles Maldives Meradhoo Brand Standards.
- Strategically direct the progress and performance of the business through sales and marketing and take ownership and responsibility in order to ensure maximum revenue.
- Ensure all tasks in the spa operation’s POP (Pre Opening Plan) are completed to ensure a successful opening according to Raffles Maldives Meradhoo Brand Standards.
- Ensure consistent spa/wellness experience development to ensure that innovation and uniqueness is maintained.
- Monitor and analyze the products and services of competitive spas, to maintain a competitive advantage.
- Review all guest feedback results to implement improvements and ensure guest satisfaction

Raffles Hotels & Resorts continues to grow, with new openings in Warsaw, Shenzhen, Suzhou, Jeddah and Sharm El Sheikh Egypt. Growth at Raffles is a considered approach to collaboration with the right development partner and owner, for a property with the right quality, in the right location. Raffles has particular expertise in interpreting the heritage of Raffles for both new builds and for the restoration of heritage icons and as a priority, the brand looks to development opportunities in global gateway destinations such as London, New York City, Los Angeles, Hong Kong and Tokyo.

Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

- Previous experience in a similar function from a top end luxury island resort.
- Diploma in Leisure Management or related fields.
- Certificate in an alternative wellness practice i.e. homeopathy, naturopathy, TCM etc.
- Bachelors Degree in Hospitality Management
- Certificate in Health Safety & Environment (HS&E).
- Experience with integrated wellness approaches / working models.