Offers “Accor”

New Accor

Sofitel London St James - Switchboard Operator Title

  • London (Greater London)
  • Design / Civil engineering / Industrial engineering

Job description

Switchboard Operator - Sofitel London St James
First impressions are everything! As a Front Office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:


  • Be our guest's first point of contact prior arrival
  • Be a key part of cross departmental communication through the entire hotel
  • Be part of a energetic and dynamic team always working together to achieve the best of what we can offer
  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to create a personalised and memorable experience to our guest journey
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

    Your experience and skills include:
  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English; additional languages are a plus

    Your team and working environment:
  • The Front Office team is at the heart of the hotel life, giving you the opportunity to work with international teams with different backgrounds and personalities.
  • You will find a strong united team that will welcome any new ideas you will bring

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
    To join our Group, please visit

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