Social Events Manager, The Savoy Hotel

Job description

“Placing extraordinary people at the heart of memories made and stories told”

Job title: Social Events Manager

Department: Sales & Marketing

Inspired and supported by: Director of Events Sales & Planning

Your Purpose will be:

Identify and quality optimal leads, deliver business opportunities that align with the hotel’s financial goals, maximize revenues, deliver memorable experiences that create Savoy customer loyalists.

You will be accountable for: 

• Proactive drive of sales, curation, organization and management of social events for The Savoy.
• Overseeing event sales, event planning, coordination, administration and overseeing the sites events.
• Uniting and coordinating internal teams to help deliver extraordinary and memorable client experiences.

Your key responsibilities & contribution will be:

• Through the existing events network, your own contacts, and proactive outreach, sell, plan and execute the production of social events for The Savoy (including weddings).Build, create and maintain a robust database of influential companies, entrepreneurs, name talent and appropriate private clients to the right events for The Savoy.
• Evaluating & qualifying business opportunities with precision that optimizes business opportunity.
• Be a solution-provider to add true value to the customer relationship.
• Using a creative eye to consult and guide on the event experience with the ability to fit square pegs into round holes.
• Facilitating debrief meetings with hotel teams to develop best practices, solve problems & elevate future guest experience.
• Work towards an increase the year-on-year private hire revenue income.
• Maintain standards of practice of booking systems, invoice systems, and weekly reporting.
• Maintain a strong organizational presence across these events.
• Ensure all events are organized and planned in time for deadlines and communicated appropriately.
• From time to time, work weekends and public holidays when creating and organizing larger scale events and special occasions.
• Have comprehensive knowledge of current and future trends, ensuring events remain appealing and competitive.
• Work towards monthly budgets for all events, outlining all expenditures were incurred, including detailed budgets for large scale events.

What you will need to do this role:

• 3-5 years' experience within a similar role ideally including wedding event experience
• Strong communication and organisational skills
• Interpersonal skills
• Great team player
• Ability to work and maximize relationships within a diverse team.
• Computer literacy within Opera, Word, Excel, PowerPoint
• Strong proficiency in organization, problem solving and communication.
• Ability to work under pressure and towards deadlines and financial targets.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Being part of The Savoy family – our culture is unique!
• We will trust, empower and develop you to fulfil your potential
• You will benefit from training and development opportunities
• We have regular social events
• Competitive Salary and benefits including pension and life assurance
• Laundry services & dry cleaning for uniform
• 31 days of holiday (including Public holidays)
• Colleague restaurant
• Colleague gym facility
• Employee assistance program
• Cycle-to-work scheme
• Savoy Hotel discount, and discounts in Accor hotels
• And last but not least you will get to work with a team of EXTRAORDINARY people