Security Manager

Job description

Job Description

Job Responsibilities

· 
Plan, implement, and manage all security and safety operations within the hotel.

· 
Ensure the safety and security of guests, employees, visitors, and hotel assets at all times.

· 
Lead, supervise, train, and evaluate the security team to maintain professional standards.

· 
Prepare duty rosters and ensure adequate security coverage on a 24/7 basis.

· 
Develop, implement, and regularly update security policies, procedures, and risk assessments.

· 
Manage emergency response plans, evacuation procedures, and crisis management protocols.

· 
Act as the primary point of contact during emergencies and security incidents.

· 
Coordinate with police, fire department, civil defense, and other local authorities.

· 
Conduct regular safety inspections, drills, and vulnerability assessments.

· 
Oversee loss prevention programs to minimize theft, fraud, and property damage.

· 
Investigate all security incidents and prepare accurate and timely reports.

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Ensure compliance with local laws, fire life safety regulations, and Accor brand standards.

· 
Supervise the operation and maintenance of CCTV, access control, alarms, and fire systems.

· 
Liaise with engineering and IT departments to ensure all security systems are fully operational.

· 
Handle guest and employee security concerns with professionalism and confidentiality.

· 
Support management and HR in employee-related security matters and investigations.

· 
Maintain detailed records of incidents, audits, training, and daily security activities.

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Assist in preparing the security department budget and controlling operational costs.

· 
Manage external security vendors and service providers.

· 
Promote a strong culture of safety, security awareness, and service excellence throughout the hotel.

Additional Information

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.