Sales Coordinator

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

·  Ensure smooth administration of the Sales Department to the standard required by the Hotel and follow up of assigned and “Walk-In” site inspections and in-house group arrangements
·  Coordinate all internal and external correspondence, incoming e-mail, and other administrative duties for the Sales, Marketing & Magnifique Meetings team.
·  Maintain complete and supported records of all sales agreements, contracts and quotes for the hotel as per Sofitel procedures and policies
·  Provide a courteous, professional, efficient, and flexible service at all times, following Sofitel Dubai Downtown standards of performance, by e-mail, phone, or in person
·  To be fully conversant with all services and facilities offered by the hotel
·  Perform opening and closing procedures established for the Sales office
·  Ensure that the Sales office and the surrounding area are kept clean and organized at all times
·  Monitor operating supplies and reduce spoilage and wastage
·  Utilize Opera for all accounts management functions and assist the assigned Sales Managers & Executives with the necessary follow-up when they are out on sales calls
·  Ensure that the correct booking procedures are implemented, including group room and meeting program history, contractual agreements, room block analysis, etc.
·  Coordinate with external partners to ensure the timely delivery of goods and services.
·  Ensure that all sales contracts follow the established Hotel Policies and Procedures
·  Support the team on day-to-day administration tasks like raising Travel Authorization forms, Expense reports, and coordinating tasks as required.

Qualifications

 

·  Diploma or degree in vocational hospitality
·  Previous experience in the related role within the hospitality industry is preferred
·  Strong communication and interpersonal skills
·  Proficient in Microsoft Office.
·  Passion for the hospitality industry and a desire to be part of a top-tier team
·  Excellent organizational skills and time management
·  Languages: fluent in English