Sales Coordinator
Spac, ALBANIA Sales
Job description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description
· Composes letters on behalf of the Director of Sales.
· Ensures all correspondence is filed in a methodical systematic basis.
· Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
· Maintains a database of contacts, which may be required by the Sales and Marketing team.
· Use a diary or to-do list for daily assignment/task.
· Ensure that trace file is checked and action(ed) on a daily basis.
· Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
· Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
· Prepares letters, memos and other correspondences on behalf of the Director of Sales.
· Sets up a filing system for all relevant and important correspondence or documents.
· Sets up a commercial database according to specific sources, updates and maintains the systems accurately
· Update guest database regularly.
· Implements a daily follow up system.
· He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
· Be proactive and use good judgement when dealing with challenging situations.
· Be transparent in your motives, methods and expected results
Qualifications
· Relevant Diploma or Bachelor’s degree (preferred)
· Must have previous sales experience working in the hospitality industry
· Strong computer skills with competency in Microsoft Excel, Word and Outlook