Sales admin

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

OVERVIEW OF DUTIES

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

MAIN RESPONSIBILITIES

Customer relations

·  Ensures that team organization remains flexible and ready to meet customer needs.
·  Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

·  The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
·  Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
·  Ensure that stationery item stock is accounted for and well maintained.
·  Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
·  Handle all typing work required. Take minutes of meetings.
·  Assist in the dispatch and collection of correspondence in the hotel.
·  Ensure the cleanliness of the office.
·  Handle all incoming telephone calls and take messages.
·  Prepare and send out facsimile messages.
·  Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
·  Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system, and all necessary computer software programs.
·  Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
·  Keeps well-informed about the product (lodging, catering, and other facilities)
·  Proven experience as a secretary or administrative assistant, preferably in a sales environment or hospitality, but not a must. 
*Strong organizational skills and attention to detail.
*Proficiency in Microsoft Office (Word, Excel, PowerPoint) and hotel management software is a plus.
*Excellent verbal and written communication skills.
*Ability to multitask and manage time effectively in a fast-paced environment.
*Customer-focused attitude with a friendly and professional demeanor.
*age range from 24-29 years 
*living in heliopolis, nasr city, tagoma

Team management and cross-departmental responsibilities

·  Works in collaboration with the other departments

Qualifications

·  Proven experience as a secretary or administrative assistant, preferably in a sales environment or hospitality, but not a must. 
*Strong organizational skills and attention to detail.
*Proficiency in Microsoft Office (Word, Excel, PowerPoint) and hotel management software is a plus.
*Excellent verbal and written communication skills.
*Ability to multitask and manage time effectively in a fast-paced environment.
*Customer-focused attitude with a friendly and professional demeanor.
*age range from 24-29 years 
*living in heliopolis, nasr city, tagoma

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.